2 – Zoom

UP 8 places in 2020

Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform.

Website: zoom.us
Cost: Free and Premium versions
Availability: Online

Ranking on the 2020 sub-lists

Top 100 Tools for
Personal Learning: 5
Top 100 Tools for
Workplace Learning: 1
Top 100 Tools for
Education: 3

Overall rankings in the 14 surveys: 2007-2020

2020: 2 2019: 10 2018: 10 2017: 28 2016: 66 2015: – 2014: –
2013: – 2012: – 2011: – 2010: – 2009: – 2008: – 2007: –

Comments from some of those who selected Zoom as one of their top tools

“Probably the tool of 2020 in terms of increased use, replacing the omnipresence of Webex (plus Adobe Connect and some others) and making synchronous sessions easy for many” Ian Gardner, Online Learning and Development Coordinator, Switezrland, 2020

“I use it daily to learn and share knowledge, as well as to work remotely – fundamental these days and for the future of learning and work.” Daniel Perdigão, Chief Energizer Officer, Portugal, 2020

“Easier to get to know than rivals, accessible for attendees. Good interactive tools.” Dawn Sillett, Learning & Development consultant and trainer, UK, 2020

“The Zoom program saved both professional and family life with current social distancing requirements! Hard to believe I had not even heard of this tool six months ago!” Karen McKinney, Architect – Instructor, USA, 2020

“Reliable to use for coaching sessions, meetings, live events such as co-creation sessions, kick off, onboarding, virtual peer assistance. Using the recording for replay.” Rotana Ty, Learning Catalyst. Internal Community Manager, France, 2020

“I have used about 8 different platforms to meet with people and teach classes over the last year, and probably half a dozen others prior to that, but Zoom is so relatively intuitive and easy that it makes it possible for everyone to contribute.” Aaron Johannes, Instructor / Consultant / Researcher, Canada, 2020

“Given the current state of the world, there isn’t any way I could leave Zoom off this year’s list. I doubt this needs much explanation as we’ve all likely spent a fair amount of time in Zoom sessions this year.” Mike Taylor, USA, 2020

“I use Zoom for client meetings, professional development activities. This has been vital this year due to lockdown arrangements although I work from home anyway so have always used this for collaboration.” Tracie Regan, Instructional Designer, Australia, 2020

“I have a paid pro account and use this weekly to connect and learn — as millions of others are now — such as with the 90+ members of our Perpetual Beta Coffee Club community of practice.” Harold Jarche, Canada, 2020

“I use it every day to have my meetings with the global team but we also use it for learning sessions, sessions to quickly connect and chat about specific topics or just sharing our screens to show others how things are done.” Joachim Worf, Global Customer Success Lead at Dell Technologies Education Services, Germany, 2020

“Ubiquitous; free version (during COVID) extremely beneficial for surviving, then thriving through the initial chaos of the pandemic” Karen Caldwell, education developer, organizational developer, assistant professor, USA, 2020

“Tool of choice for real-time conversational collaboration (video, voice) and co-learning settings. Able to convene groups and also well-suited to virtual events (group discussions)” Catherine Shinners, Adivsor, Consultant, USA, 2020

“It helps me to learn in two ways: in consulting projects and in webinars/workshops. I found out recently that this type of connection allows me to learn from the group and connect with my previous knowledge in a different way” Conrado Schlochauer, Consultant/Speaker/Researcher, Brazil, 2020

“Breakout rooms facilitate group discussion. Good call quality.” Academic Leader, 2020

“the list could include Meet, Skype, Jitsi, BigBlueButton or even Shindig (though as a guest only, as I’m not wealthy), but Zoom is the video conferencing service I’ve been using most over the last year. And I’ve been using videoconferencing a lot, a lot more than in previous years. Just to be clear, though, my list does not include WebEx or Adobe Connect – these are the reason it took so long for videoconferencing to become popular, and the reason people took to an upstart like Zoom as soon as it was offered.” Stephen Downes, Canada, 2020

Quick Guide to Zoom

Here you will find some basic guidance and links to resources on how to use Zoom for teaching, training, learning and development.

Get access to the Quick Guide sections at the bottom of each of the Tools page (for guidance and resources on how to use the tool for teaching, training and learning) for just £15.

Sign up here.