17 – WhatsApp

>>  18 – Facebook

UP 4 PLACES IN 2023

Not just a a personal messaging app, its broadcasting and group functionalities make it a valuable communication tool

Website: whatsapp.com
Cost: Free
Availability: Download app

Rankings in the previous surveys: 

2022: 21 2021: 10 2020: 10 2019: 14 2018: 12 2017: 13 2016: 13 2015: 21
2014: 83 2013: 86 2012: – 2011:  – 2010: – 2009: – 2008: – 2007: –

Comments on WhatsApp in 2023

“It is not the best messaging service, but it is the most widespread.” Academic, Colombia

“A fast way to exchange thoughts in a group” Product Designer, Switzerland

Previous comments on WhatsApp 

“Rapid contact with several groups”, 2022

“Best tool to communicate with people from all around the world free” Event Coordinator, Denmark, 2022

“It connects me instantly to my PLN” Sheridan Webb, Learning Community Manager, UK, 2022

“One can never stop using this tool. Anytime, anywhere at your fingertips and very easy to use.” JP, E-Learning Specialist, Suriname, 2021

“An easy way to catch up with close contacts one-on-one without disrupting their days. Has become more essential with family and friends too during the pandemic.” Shai Desai, Australia, 2021

“So my friends still no I’m alive and kicking!” Lili ten Berge, Animation Editor, Netherlands, 2021

“Fast easy way to communicate and collaborate” Roberto Galvez, Corporate Services Director, Indonesia, 2021

“WhatsApp makes it fun to informally keep in touch with my colleagues around the world. It helps keep our relationships strong.” Training Manager, Switzerland, 2020

“A good tool for engaging older students in interactive discussions about class topics.” Sara Carlesimo, web designer/teacher, France, 2020

“Easy tool to keep in contact with the students” Sami S, Principal lecturer in Physics in university of applied sciences, Finland, 2020

“Excellent to exchange references and information with a group of people that share the same interests” Nira, Learning Consultant, Brazil, 2020

“Communications and collaboration. Everyone has it so no learning curve. Good for project teams.” Learning Designer, UK

“I do use a number of communication tools but WhatsApp has become the essential one for me for interacting with individuals – clients, colleagues, friends and family.” Jane Hart, 2020

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