11 – Slack


Slack is a team collaboration tool, for real time messaging and file sharing.

Website: slack.com
Cost: Free and premium versions
Availability: Online

Rankings  in the previous surveys: 

2021: 11 2020: 17 2019: 12 2018: 9 2017: 12 2016: 20 2015: 83 2014: –
2013: – 2012: – 2011: – 2010: – 2009: – 2008: – 2007: –

Comments on Slack in 2022

“I use Slack to capture insights and thoughts on what I seek for my personal knowledge mastery quest. It is also an online community valuable platform for networking, environmental scanning and learning with an online community.” Rotana Ty, Learning & Community Analyst, France

“My team and I chat, collaborate, and manage projects using Slack channels. Love the emojis, GIFs, and simple user interface.” Lindsey Garcia, Learning & Development Manager, USA

“Our organization lives on Slack. It lets you communicate while keeping things organized when you are juggling a lot of different projects and initiatives.” Quality Assurance Manager, USA

“Our team is 100% remote, so when it comes to opportunities for collaboration and for social learning, learning from each other, Slack is the easiest and quickest way that we can use to help each other out.” Brian Washburn, CEO Endurance Learning, USA

“Easy to share files with our designer and reach out to colleagues without much effort. In addition to the live conversations with the ONILP, we have a Slack chat. If I’m stuck on something and need help figuring out how to solve a problem or negotiate with a client, that’s the group I turn to.” Christy Tucker, Learning Experience Design Consultant, USA

Previous comments on Slack

“The more we use it, the stronger we see the effects of learning from our L&D colleagues all over the world” Academy Manager, Netherlands, 2021

“it’s still there, although I’m starting to notice that I use Slack in a different way than I used to. Now it’s almost purely as a means of communication with the teammates, where Slack used to be my ‘alpha and omega’. Has Slack become less so? No, but other tools have given me even more value in recent months, such as…” Matthias Vermeulen, Belgium, 2021

“Transparency has always been at the heart of what we do at Endurance Learning. We’re clear with each other about what we’re doing (or not doing) and have found that this makes everyone’s work easier and makes it easier for teammates to help when needed. Organizing our communication in Slack (we forbid email internally) allows us to hone in on the conversation about a project whether we were involved previously or not. It sure beats searching through email and forwarding messages as FYIs. Working collaboratively, focused conversations, able to show someone new the whole history. Not just the communication but each channel has become the project identifier we use in everything from our accounting to our timekeeping system.” Tim Waxenfelter, USA, 2021

“Communication is key, and slack is where it’s at. I’m super thankful that my team doesn’t communicate over email. Additionally, I love having slack on my phone. As a working mom, I’m often needing to work from swim practice or a preschool lobby, and Slack allows me organized access to everything I need to communicate with my team or clients on the go.” Lauren Westcott, L&D Manager, USA, 2021

“Helps me to get quick answers on operational questions” Practical Trainer, Netherlands, 2021

“In addition to the live conversations with the ONILP, we have a Slack chat. If I’m stuck on something and need help figuring out how to solve a problem or negotiate with a client, that’s the group I turn to. As is always the case though, what makes it work well is the community of people, not the tool. I’m in some other Slack chats that are focused on project management or other issues besides learning. Slack certainly enables that community to stay in touch, but no community can happen without the investment of time and effort.” Christy Tucker, USA, 2021

“It quickly became the standard tool for internal communication. In our second year of use, some channels have evolved into a space where we learn from each other; sharing content, discussions and finding help.” Jos Berden, Blended Learning Professional, 2021

“Easy to keep in touch with my colleagues, helps organize conversations as well.” Anon, 2020

“I’ve joined a number of public channels and found that scanning the posts in a few channels weekly provides valuable insights I wouldn’t have discovered otherwise. Two useful committees right now include Silicon Slopes and This Week in Startups (favorite channel #smallwins).” David Verhaag, Company founder, USA, 2020

“This social sharing platform, with activity streams, is a great way to stay connected and work in small groups. It’s a good platform for small communities of practice as well.” Harold Jarche, Canada, 2020

“Using for my personal knowledge mastery. Easy to search and retrieve anything. Ability to export the content curated and created.” Rotana Ty, Learning Catalyst. Internal Community Manager, France, 2020

“I use this tool with multiple collaboration and learning networks. – it is well suited for small learning networks or for civic collaboration. Easy to use, easy to set up. Well integrated with other common apps.” Catherine Shinners, Advisor, Consultant, USA, 2020

“I always relied on it as a remote worker. Now, I live in it during my work day.” JD, LearnGeek, Canada, 2020

“Slack has also been a major component of getting things done, mostly with IBSTPI. It’s a handy way to get things done with others.” Clark Quinn, USA, 2020

“Collaborate with others beyond work” Researcher and trainer, South Africa, 2020

“Learning in everyday life” CEO, Sweden, 2019

Quick Guide to Slack 

Here you will find some basic guidance and links to resources on how to use Slack for teaching, training, learning and development.

In the workplace Slack has become a popular collaboration platform for teams to communicate, collaborate and interact with one another, and during lockdown as an important place for remote work.

It has also been used to underpin learning at work in a number of ways, e.g. to support learning in the workflow, as Stephen Walsh points out by integrating with a curation tool like Anders Pink

It should, of course, not be forgotten that teams interacting, conversing and sharing resources and experiences with one another is where the real social learning takes place at work.

See  Slack’s Head of L&D give 4 Lessons for Building a Learning Culture

It can also be used to facilitate social learning experiences – where teams and groups come together to learn and share their thoughts and experiences with one another.

In education Slack has also taken off particularly as a place to build community, and many educators are now using it to support collaboration in a classroom setting.

Further resources

Last updated: August 27, 2022 at 16:24 pm

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