30 – Outlook


Outlook is the email client within the Microsoft Office suite.

Website: outlook.com
Cost: Commercial. Free Trial
Availability: Download

Rankings in the previous surveys: 

2021: 34 2020: 33 2019: 38 2018: 46 2017: 51 2016: 50 2015: 62 2014: 36
2013: 39 2012: 49 2011: 69 2010: 95 2009: 67 2008: 38 2007: 17

Comments on Outlook in 2022

“It’s my only email client for work-based communication.” James, Senior Learning Designer, UK

“Outlook Time helps me better understand the effort taken to develop learning solutions. As the manager of the department it is particularly helpful in providing data to support deadline allocation and understanding the percentage of time my crew allocates to capitalised work (ie revenue generating learning assets).” Rebecca Slingo, General Manager Learning, Australia

Previous comments on Outlook

“I use Outlook to schedule training sessions and to send out weekly micro-learnings.” quality assurance and training administrator, USA, 2021

“workplace email, still most of content is exchanged here” Director Knowledge Management, Austria, 2021

“This is my work email platform and is the way my colleagues and I communicate and schedule meetings.” Jared, Visual Art Educator, USA, 2020

“keep in communication with everyone manage my appointments and training sessions” Steve, Teacher, Australia, 2020

“workplace email, still most of content is exchanged here” Director Knowledge Management, Austria, 2020

“getting information and scheduling” Haejun Yang, Manager, South Korea, 2020

Quick Guide to Outlook 

Here you will find some basic guidance and links to resources on how to use Outlook for teaching, training, learning and development.

For individuals, Outlook is a popular client email tool, although it has other productivity enhancements (like Calendar, Notes, etc) that make it useful as a “personal assistant”. But how can it be used for learning?

  • At the most basic level it is the most frequent used tool for an interaction with another individual –  perhaps a manager , a colleague, a partner,  a coach or someone else – and from those basic interactions people learn new things (although they may not be aware of it at the time, and they often don’t recognising this as learning because it is not the traditional view of learning.
  • Email Newsletter – an individual may also sign up for an email newsletter to bring them regular news
  • Email courses – an individual may also sign up for an email course (e.g. Highbrow) so the (daily or weekly) lessons will be delivered in this way.

In the workplace Outlook is the key email system in place (and a key part of Microsoft Office). In education it is less important but still fails widely used. Outlook can be used to create a number of different types of email resources:

(Training) newsletters are a useful way to keep a group of people up to date on a topic

Email courses – Delivering content by email might be considered the original distance learning format.  Although it is easy to create up an email course using Outlook – by setting up the emails and then sending them out to an email list – it is probably easier to do so with a tool like Mailchimp as it automates the whole process, and allows people to start the email course at different times.

Further resources

Last updated: August 27, 2022 at 16:41 pm

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