11 – Slack

UP 6 places in 2021

Slack is a team collaboration tool, for real time messaging and file sharing.

Website: slack.com
Cost: Free and premium versions
Availability: Online

Ranking on the 2021 sub-lists

Top 150 Tools for
Personal Learning: 50
Top 150 Tools for
Workplace Learning: 6
Top 150 Tools for

Overall rankings in the previous 14 surveys: 2007-2020

2020: 17 2019: 12 2018: 9 2017: 12 2016: 20 2015: 83 2014: –
2013: – 2012: – 2011: – 2010: – 2009: – 2008: – 2007: –

Comments on Slack in 2021

“The more we use it, the stronger we see the effects of learning from our L&D colleagues all over the world” Academy Manager, Netherlands

“it’s still there, although I’m starting to notice that I use Slack in a different way than I used to. Now it’s almost purely as a means of communication with the teammates, where Slack used to be my ‘alpha and omega’. Has Slack become less so? No, but other tools have given me even more value in recent months, such as…” Matthias Vermeulen, Belgium

“Transparency has always been at the heart of what we do at Endurance Learning. We’re clear with each other about what we’re doing (or not doing) and have found that this makes everyone’s work easier and makes it easier for teammates to help when needed. Organizing our communication in Slack (we forbid email internally) allows us to hone in on the conversation about a project whether we were involved previously or not. It sure beats searching through email and forwarding messages as FYIs. Working collaboratively, focused conversations, able to show someone new the whole history. Not just the communication but each channel has become the project identifier we use in everything from our accounting to our timekeeping system.” Tim Waxenfelter, USA

“Communication is key, and slack is where it’s at. I’m super thankful that my team doesn’t communicate over email. Additionally, I love having slack on my phone. As a working mom, I’m often needing to work from swim practice or a preschool lobby, and Slack allows me organized access to everything I need to communicate with my team or clients on the go.” Lauren Westcott, L&D Manager, USA

“Helps me to get quick answers on operational questions” Practical Trainer, Netherlands

“In addition to the live conversations with the ONILP, we have a Slack chat. If I’m stuck on something and need help figuring out how to solve a problem or negotiate with a client, that’s the group I turn to. As is always the case though, what makes it work well is the community of people, not the tool. I’m in some other Slack chats that are focused on project management or other issues besides learning. Slack certainly enables that community to stay in touch, but no community can happen without the investment of time and effort.” Christy Tucker, USA

“It quickly became the standard tool for internal communication. In our second year of use, some channels have evolved into a space where we learn from each other; sharing content, discussions and finding help.” Jos Berden, Blended Learning Professional

Previous comments

“Easy to keep in touch with my colleagues, helps organize conversations as well.” Anon, 2020

“I’ve joined a number of public channels and found that scanning the posts in a few channels weekly provides valuable insights I wouldn’t have discovered otherwise. Two useful committees right now include Silicon Slopes and This Week in Startups (favorite channel #smallwins).” David Verhaag, Company founder, USA, 2020

“This social sharing platform, with activity streams, is a great way to stay connected and work in small groups. It’s a good platform for small communities of practice as well.” Harold Jarche, Canada, 2020

“Using for my personal knowledge mastery. Easy to search and retrieve anything. Ability to export the content curated and created.” Rotana Ty, Learning Catalyst. Internal Community Manager, France, 2020

“I use this tool with multiple collaboration and learning networks. – it is well suited for small learning networks or for civic collaboration. Easy to use, easy to set up. Well integrated with other common apps.” Catherine Shinners, Advisor, Consultant, USA, 2020

“I always relied on it as a remote worker. Now, I live in it during my work day.” JD, LearnGeek, Canada, 2020

“Slack has also been a major component of getting things done, mostly with IBSTPI. It’s a handy way to get things done with others.” Clark Quinn, USA, 2020

“Collaborate with others beyond work” Researcher and trainer, South Africa, 2020

“Learning in everyday life” CEO, Sweden, 2019

Quick Guide to Slack 

Here you will find some basic guidance and links to resources on how to use Slack for teaching, training, learning and development.

Access to the Quick Guides is currently only for registered users. Registration will open up again shortly.